In Tech Support, we provide answers to some of the common questions our technicians are asked. Many problems are not that serious, and stopping here first may save you time.

If you can't find the answer here, E-mail us at techsupport@mic-inc.com, or call our toll free number, 1-800-441-6006, and ask for Technical Support. One of our helpful technicians will be able to efficiently solve your problem.

Return Merchandise Authorization

To return merchandise to Marcraft, you will need to fill out the Return Merchandise Authorization (RMA) form Marcraft will e-mail the RMA number and shipping instructions to you. Items without a RMA number will be returned to sender.

RS-2200 Tech Support

The button below links to some answers to common questions concerning repairs and helpful information for the RS-2200 Robotics Training Course.